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Real humans, quick answers. Pick the channel that suits you, or scan the FAQ below — most questions are sorted in a minute.
Best for account-specific stuff. We read every message.
support@usecryft.comChat with the team where you already spend your day.
+234 907 406 0895Open Cryft, then Profile → Support for help tied to your account.
Get the appA bit of both. The moment you tap to pay or send, Cryft swaps your crypto or gift card into your local cash at the live rate — and that cash funds the spend. To you it's one tap; underneath, the trade is your sale settled in local currency.
Most crypto and gift-card top-ups land in your spendable balance within minutes. Busy periods can run a little longer, and you'll see live status the whole way through.
You see the exact rate and any fee before you confirm. The amount you're quoted is the amount you can spend — no surprise deductions at the end.
Only the first time you spend with crypto. Spending with gift cards, paying bills, and sending to your bank don't need any KYC.
Amazon, Steam, iTunes, Google Play, Sephora, Nike, Walmart and more. Physical cards always get a better rate than e-codes.
Pay bills, top up airtime and data, or send to any local bank account. Marketplace shopping is on the way.
You earn into a referral balance every time someone you invited spends or trades. It's a separate pocket, but you spend it just like your main balance.
We're built for Nigeria, Ghana and Kenya. Bill payments are Nigeria-first for now, with more rails rolling out across markets.
We use bank-grade encryption, a PIN on every withdrawal, and real humans on support. Your funds and your data stay yours.
Send us a note and a real person will get back to you.